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NEW ON YOCO PLUS PLAN
South Africa's simplest loyalty programme.
No app for customers to download. No stamp card to track. Every card payment earns customers points.
Included on the Plus Plan
- R249/mo
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Get Loyalty
The simplest way to reward loyal customers
76% of South Africans use loyalty programmes. A good loyalty programme keeps them coming back.
Customers earn points with every payment
Every card payment earns points automatically. Customers build towards something real, just by paying the way they already do.
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No loyalty cards, stamps or admin
Customers can check their points balance any time via WhatsApp. No app download, no login required.
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Customers redeem points with their cell number
Every customer uses their cell number to sign up and the same number to use their points to make a purchase.
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Last quarter, R4.9bn in sales came from regulars. Are you rewarding yours?
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No new customer apps
Automatic updates on WhatsApp
Customers get their points balance sent directly to WhatsApp after each visit. They always know where they stand.
Easy to track points and balances
Automatic notifications
Support, T&Cs and help built in
Get your Plus Plan
Loyalty is available on the Plus Plan (R249/mo). 
Already on Plus? You're ready to go.
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SETUP IN MINUTES
Set it up fast in the Yoco App
Enable Loyalty in the Yoco App. Set your earn rate. Done.
Switch on Loyalty
Open the Yoco App, go to the Manage tab, set your earn rate and activate.
Set your earn rate
Choose what percentage of each sale becomes points. You set the number; Yoco runs the maths. Earn rate is editable anytime. Tap Activate.
Start enrolling customers
Customers register at the terminal after their first payment. Every tap after that earns automatically.
Get your Plus Plan
Loyalty is available on the Plus Plan (R249/mo). 
Already on Plus? You're ready to go.
The power of Yoco Loyalty
"We've already signed up 175 customers in just 30 days."
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Francois
SUUR
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Included in the Plus plan at R249/month. No separate fee, no per-customer cost. Core merchants upgrade to Plus.
Counter & Neo/Khumo/Khumo Print, managed in the Yoco App.
They enter their phone number once with your Yoco card machine after paying. Every tap after that earns automatically.
You set your own rate in the Yoco App. Most start between 2% and 5%. Change it anytime.
Yes. Merchants can update their earn rate at any time through the Yoco app, and the change takes effect immediately.
Customers keep all points they have already earned under the previous rate.
Note that your minimum spend threshold is fixed at setup and cannot be changed after activation.
No. Points earned through Yoco Loyalty do not expire. Customer point balances remain active and available until they are redeemed.
Customers do not lose their points if their phone number changes. Because Yoco Loyalty is linked to a phone number, customers should contact Yoco support to transfer their account, including their full points balance, to their new number.
There is no need to sign up again.
Per-customer reporting is not currently available.
The Yoco app shows three aggregate totals for your Loyalty programme: total points issued, points not yet redeemed, and the number of active Loyalty customers.
No. An internet connection is required to earn and redeem Loyalty points. Yoco Counter and Neo Touch devices run in cloud mode, so connectivity is a standard requirement for these devices.
Customers can check their points balance any time via WhatsApp. No app download, no login required.